Medical Disclaimer
Please Read Terms & Conditions Carefully

Last updated: 02/07/2025

The information, services, and products provided by The Soulful Pause (www.thesoulfulpause.com) are not intended to diagnose, treat, cure, or prevent any medical or mental health condition.

1. Not Medical or Mental Health Advice

All content shared on this website, through our products, and during 1:1 or group sessions is for educational, inspirational, and general wellness support only. This includes but is not limited to:

Sanctuary Kits and self-care items
Coaching sessions with Jaymee-Lea Hope or Lacee Heenan
Digital packages, eBooks, and wellness guides
Blog articles, audio recordings, and course content

We are not doctors, psychologists, or registered healthcare professionals, and the guidance we provide should not be interpreted as professional medical or psychological advice.

2. Wellness Coaching Disclosure

Our coaching services are based on lived experience, holistic wellness principles, and self-development tools. They are not a substitute for therapy, counseling, medical consultation, or clinical treatment.

If you are experiencing physical or mental health symptoms, or if you have a diagnosed condition, you should always consult a licensed medical or mental health professional.

3. Product Use and Safety

The Soulful Pause products are designed to promote relaxation and self-care. They are not medicines, treatments, or therapeutic devices. Please:

Use products as directed
Perform a patch test before using bath or body products
Consult a healthcare provider if you have allergies, skin sensitivities, are pregnant or breastfeeding

Do not consume any product unless explicitly labeled as food-safe.

4. Emergency Situations

If you are in distress, experiencing a medical emergency, or feeling unsafe, please contact emergency services or a crisis support organization in your area immediately.

In Australia:

Lifeline: 13 11 14
Emergency Services: 000

5. No Guarantees or Warranties

We do not guarantee results or health outcomes from using our services or products. Everyone’s wellness journey is unique, and outcomes depend on a wide range of individual factors.

6. Contact Information

If you have questions or concerns about this disclaimer, or about the safe use of our products and services, you are welcome to reach out:

The Soulful Pause

Email: admin@soulful-pause.com

ABN: 67 233 018 328

Location: Victoria, Australia