🌿 COACHING & SESSIONS

​

Q: What kind of support do you offer?
I offer 1:1 holistic wellness coaching and energy healing sessions designed to support burnout, anxiety, emotional overwhelm, and reconnection to self.

Sessions are tailored to your needs and may include nervous system support, somatic practices, mindset work, and energy-based techniques.

​

Q: Are sessions online or in-person?
Coaching sessions are held online via video call.

Energy healing sessions (The Soulful Reset) are available both online and in-person, depending on your location.
Some techniques, such as Japanese Reiki massage, are available in-person only.

​

Q: Is this the same as therapy?
No. These sessions are focused on holistic wellbeing and personal support.

They are not a substitute for therapy, medical care, or psychological treatment.

​

Q: Can I work with you if I have a diagnosed condition?
Yes, however it’s recommended that you remain under the care of a qualified healthcare professional.

This work is designed to support you alongside not replace clinical care.

​

Q: Do I need to prepare anything before a session?
No preparation is required. You’re welcome to come exactly as you are.

If anything is needed beforehand, you’ll be guided through it.

​

Q: How do I book a session?
You can enquire or request a booking through the website.

Once received, you’ll be contacted via email to arrange a time.
A payment link will then be sent to confirm your session.

​

💫 SESSIONS & POLICIES

​

Q: Are sessions refundable?
No. All sessions are non-refundable.

You may reschedule with at least 48 hours’ notice.

​

Q: What happens if I miss my session?
Missed sessions or late cancellations are forfeited and not eligible for refund.

​

🌼 DIGITAL PRODUCTS

​

Q: How do I access my digital products?
After purchase, your files will be delivered via email or download link.

If you don’t receive them, please check your spam folder or contact us.

​

Q: Are digital products refundable?
No. Due to the nature of digital content, all purchases are final.

​

🤍 SAFETY & SUPPORT

​

Q: Are your services suitable for everyone?
All services are designed for general wellbeing and support.

They are not intended to diagnose, treat, or replace medical or psychological care.

​

Q: What should I do if I need urgent support?
The Soulful Pause does not provide crisis or emergency services.

If you need urgent support, please contact a qualified professional or emergency service.

In Australia:

• Lifeline: 13 11 14

• Emergency: 000

​

🌿 CONTACT

​

Q: How can I get in touch?

If you have any questions or need support, you can contact:

The Soulful Pause
Email: admin@soulful-pause.com
Location: Victoria, Australia